Frequently Asked Questions
Q. Why should I join the Club?
A. Our Club members receive an on-trend, uniquely designed tee that is super soft, comfy and fund colors delivered each month right to you! The Club tee is offered to our Club members ONLY at a discounted rate. Our PLUS Club also receives an item, hand-picked by us, that coordinates with your Club shirt. And our members enjoy a Private Club Member Facebook Group with first access to special promotions, camaraderie, behind the scenes, ability to purchase past favorites, and more.
Q. Do you all do long sleeve tees in the Club?
A. We always do a short sleeve tee because not everyone lives in an area where it gets cold.
Q. How much are membership prices?
A. Basic-25$ This includes a T-shirt shipped right to your door!
Plus Membership- 35$ This includes the T-Shirt PLUS and hand-picked, coordinating item! Both shipped right to your door.
Q. When will I receive my shirt?
A. Your package will ship by the 15th of the month! Please allow a few days leeway for shipping purposes, sometimes it takes the post office a while longer especially if it is around a holiday.
Q. When is the Club open?
A. It varies! However if you cannot join the Club because it is closed, join the waitlist! Text “WAITLIST” to +1 (888) 960-5458.
Q. What is the waitlist?
A. You can join the waitlist by texting “WAITLIST” to +1 (888) 960-5458. When you join the waitlist you get a text when the Club goes active on the website to remind you to join or unpause.
Q. How do I change my size?
A. You can change your size by the 1st of the month if needed. Please contact customer service at cottonchaostees@gmail.com
Q. How does the sizing run?
A. Our shirts run true to size. So order your normal size, and if you ever need to change let customer service know at cottonchaostees@gmail.com!
Q. What if my items are damaged or lost?
A. For damaged or lost items please contact customer service at cottonchaostees@gmail.com or you can message us on our Facebook page! Please include a description/picture of what was wrong with the item.
Q. What is your Cancellation Policy?
A. We must receive, by email at cottonchaostees@gmail, your request to cancel by the 15th of the month before your next payment is due. If you request to cancel after the 15th, your cancellation will take effect the following month. (Example: If you request to cancel on June 16th you will still be billed for July and receive a July package, your cancellation will be processed on August 1). Any payment received after the first of each month will not be refunded. No exceptions!