Frequently Asked Questions
Q. Why should I join the Club?
A. Why shouldn't you? Get a happy Cotton Pickin' package delivered to your doorstep monthly for you. Ok, seriously, so our Club members receive a unique tee each month! The Club tee is offered to our Club members at a preferred rate. Our Club shirts run true to size and are a super soft tee! Plus, you become part of a special community in a private Facebook group that embraces the uniqueness of each member and bonds over lively hues and a mutual love for amazing tees.
Q. Do you include long sleeve tees in the Club?
A. We always do a short sleeve tee because not everyone lives in an area where it gets cold.
Q. How much are membership prices?
A. We have our TEE Membership with just your tee of the month for $25 + shipping.VIEW DETAILS
We have our TEE⁺ Membership with your tee of the month and an exclusive handpicked item for $38 + shipping. VIEW DETAILS
We have our ALL THE TEE Membership with your tee of the month, an exclusive handpicked item, AND our monthly charm for $48 + shipping. VIEW DETAILS
Q. When will I receive my Club package?
A. We typically ship Club by the 10th of the month. You will receive your shipment approximately by the 15th of each month. For example: If you order the October shirt, it will arrive about the 15-20th of October.
*Please allow a few days leeway for shipping purposes, sometimes it takes the post office a little longer, especially during the holidays.
Q. What if I need to change my size?
A. Please visit this link and fill out the form to update your sizing.
Q. How does the sizing run?
A. Our shirts are unisex sized for the perfect fit. We offer adult sizes Small-4X. So order your normal size and if you ever need to change, you can do that right here.
Q. What if my items are damaged or lost?
A. If your item arrives damaged, please contact customer service at info@cottonchaos.com and include a brief description and photo of the issue.
If your package is lost in the mail, please contact your local post office to file a claim. Cotton Chaos is not responsible for packages lost in transit unless Subscription Package Protection was added to your subscription.
Need help filing a claim with the post office? Email us at: info@cottonchaos.com and we’ll be happy to point you in the right direction.
Q. Is there a commitment or can I cancel at any time?
A. There is no long term commitment. We hope you love your tees! But, if you need to cancel your subscription, please visit this link and fill out the form to cancel your subscription.
Please note - cancellation requests must be received 14 days before your billing date (15th of the month prior) or you will be charged for the following month.
Q. What day will my card be charged?
A. Auto-renews on the 1st of every month – no hassle, just fun!
Q. If I’m a current Tee subscriber, can I add Tee⁺ or All The Tee to my monthly subscription?
A. Yes! You can upgrade your Cotton Pickin’ Tee to Tee⁺ or All The Tee by emailing us at info@cottonchaos.com and we’ll be happy to take care of that for you.
Q. Can I pause my membership?
A. We don’t currently offer a pause option for memberships. If you need to step away for a bit, you can cancel and join us again when you’re ready, as long as spots are available.